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Edra
Living Playbooks that reverse-engineer operations into executable AI agents
About Edra
Edra is an enterprise AI company founded in 2024 by former Palantir Forward Deployed AI Engineering leaders Eugen Alpeza (CEO) and Yannis Karamanlakis (CTO) that builds Living Playbooks—structured, white-box instructions reverse-engineered from a company’s own support tickets, emails, logs and chat so AI agents can automate ITSM, technical support and related operations with human-editable rules. The platform connects to systems such as ServiceNow, Jira, Zendesk and Salesforce within minutes, continuously learns from employee behaviour, and is in production at customers including HubSpot, ASOS and Cushman & Wakefield (HubSpot case: ~150,000 support conversations analysed, 600+ knowledge-base updates, ~12% fewer human handoffs). After a $6.5 million seed, Edra raised a $30 million Series A in March 2026 led by Sequoia Capital with 8VC and A*, to expand Living Playbooks across more operational functions. Sources: Tech.eu 19 Mar 2026; edra.ai.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2024
- Headquarters
- New York City, United States
- Employees
- 31
- Open positions
- 13
- Dealroom signal
- 92.7/100
- Industry
- Enterprise Software
- Sector
- AI, Core AI, Workflow, MLops, genAI Applications, AI Data Preparation and Generation, AI Applications, AI Agents, out of stealth
- Technology
- Artificial Intelligence, Machine Learning, Deep Learning
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES A✓Equity / VC | Mar 2026 | $30M | $120M | Sequoia · 8VC · A* Capital | ↗ |
Growth signals
Latest recorded traffic for Edra is 23K monthly website visits, down 42.5% over the last three months. Edra's team grew 121.4% over the past year.
Open positions
Similar companies
Company identity and context are open; selected comparison metrics preview what is available on the platform.
Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A3 investors entered at this stage
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Edra on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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