Ecohai

About Ecohai

Ecohai, Ltd. operates as a low-cost parcel delivery service in Japan, positioning itself as an "ecology and economy" focused logistics provider. The service was originally started in 2007 by a company named 250 Express, which was subsequently renamed to Ecohai Co., Ltd. in 2008. A significant structural change occurred in October 2021, when the original company became Ecohai Holdings, and the parcel delivery business was spun off into a newly established entity, the current Ecohai, Ltd. Further integrating into a larger logistics network, Ecohai entered a capital and business alliance with CBcloud Co., Ltd. in April 2024, becoming a full subsidiary by June 2025. The company is currently led by President and CEO Kaoru Takahashi, who previously worked at Sagawa Express and CBcloud.

The company's business model is centered on providing affordable and environmentally conscious delivery services primarily for corporate clients, including those in the e-commerce sector. It has served approximately 100,000 companies and handles around 10 million parcels annually. Ecohai’s key market is urban logistics, with a strong presence in the metropolitan areas of Tokyo, Osaka, and Nagoya. A core element of its operational strategy is the use of bicycles, particularly electric-assist bicycles, for about 60% of its deliveries, which significantly reduces CO2 emissions compared to traditional vehicle-based delivery. To offset emissions from its fleet of automobiles and motorcycles, the company purchases carbon credits. This approach allows Ecohai to offer what it terms a "carbon-neutral delivery service."

Ecohai offers a variety of services tailored to different client needs. Its main offering is a nationwide delivery service for parcels up to 100cm in total dimensions (length, width, height), originating from its collection areas in Tokyo, Nagoya, and Osaka. For high-volume shippers, the company provides "Ecopulus," a web-based system that allows for batch printing of shipping labels from Excel or CSV files. Other specialized services include "Shuttle-bin" for large-lot shipments to distribution centers, "ecohai packet" for mailbox-sized deliveries, and options for contactless "leave-at-door" delivery. The company's pricing is structured to be economical, with volume discounts available for corporate clients. By integrating with CBcloud's technology platform, Ecohai aims to enhance operational efficiency, create a more robust delivery network, and improve earning potential for its drivers.