COMPANY PROFILE

Echopass

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Pleasanton, United StatesFounded 2000Marketing

Valuation $50–100M Last recorded · 2009

Revenue $1–10M Latest reported FY

Headcount <100 Current team size

Total funding $50–100M Disclosed equity funding

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About Echopass

Echopass was a company that provided cloud-based contact center solutions. It was acquired by Genesys in 2013. The company was founded in 2000 and had been using Genesys software to power its platform since its inception.

Echopass specialized in providing solutions for large enterprises and had a client base that included companies in the financial services, healthcare, and retail sectors. The company's platform offered a range of features, including automatic call distribution, interactive voice response, and workforce management.

Following the acquisition, the Echopass platform was integrated into the Genesys Cloud offering, and the Echopass team was integrated into the Genesys organization.

MoreLess Source: Dealroom company data

At a glance

Status: Acquired
Founded: 2000
Headquarters: Pleasanton, United States
Employees: 21
Open positions: None listed
Dealroom signal: 68.0/100
Industry: Marketing
Sector: Marketing, Customer Interactions
Technology: Artificial Intelligence
Business model: SaaS
Client focus: b2b
Links: LinkedIn

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Funding history

8 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
ACQUISITIONOther financing	Nov 2013	$0	—	Genesys Telecommunication Labs	↗
DEBTDebt	Sep 2010	$0	—	Columbia Partners	—

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Financials

Revenue, earnings and profit over time

Revenue, earnings and other financial measures where available. Years marked “E” are estimates.

Year	Revenue	Growth	EBITDA	Margin
2026
2025
2024
2023
2022
2021
2020		—

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Growth signals

Echopass website traffic

Latest recorded traffic for Echopass is 510K monthly website visits, up 0% over the last three months. Echopass's team declined 4.5% over the past year.

Latest monthly visits510K 3-month web change0% 1-year team growth-4.5%

Monthly website visitsAug 2020–Jan 2026

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