Doxee

About Doxee

Doxee S.p.A. operates as a high-tech company specializing in the Customer Communication Management (CCM), Digital Customer Experience, and Paperless product markets. The company was established in 2001 by co-founders Paolo Cavicchioli and Sergio Muratori, who continue to lead the firm as CEO and Executive President, respectively. Both founders brought extensive experience from the IT and services sectors, a background that has fundamentally shaped Doxee's trajectory in transforming how companies communicate with their customers.

The firm's core business revolves around providing cloud-based, interactive, and personalized communication solutions for large enterprises, including those in the utility, banking, insurance, and telecommunications sectors. Doxee's business model is primarily B2B, generating revenue through a Software-as-a-Service (SaaS) model, where clients pay for access to its suite of products. This model is built on three main product lines: Doxee Document Experience (dx) for dynamic document creation, Doxee Interactive Experience (ix) for creating personalized micro-sites and videos, and Doxee Paperless Experience (px) for electronic invoicing and legally compliant digital preservation.

At the heart of Doxee's offering is its platform's ability to transform raw company data into highly customized and engaging digital interactions. For instance, the Doxee Pvideo® service allows for the creation of videos personalized with customer-specific data, turning standard communications like bills or statements into interactive experiences. This focus on personalization aims to enhance customer loyalty and optimize the efficiency of communications for its clients. A significant milestone in the company's history was its listing on the AIM Italia market of the Italian Stock Exchange in 2019, which provided capital for further expansion and technological development.