doktorsitesi.com

About doktorsitesi.com

Doktorsitesi.com, operating under the legal entity Doktorsitesi Com Bilgi Hizmetleri Teknoloji ve Ticaret A.Ş., is a digital health technology company based in Istanbul, Turkey. Established in 2004, the platform was founded by Dr. Erden Asena to bridge the gap between patients and healthcare professionals in Turkey. It stands as one of the country's earliest and largest digital health platforms, designed to provide reliable health information and facilitate access to medical experts.

The company operates a dual-sided marketplace model. For patients and general users, Doktorsitesi.com serves as a comprehensive resource for finding doctors, dentists, psychologists, and other specialists. Users can search for professionals, read patient reviews, access articles and videos on health topics, and book appointments, all free of charge. This patient-facing side of the business attracts approximately 60 million visitors annually and hosts over 3 million registered patient members.

For healthcare professionals, Doktorsitesi.com functions as a Software-as-a-Service (SaaS) provider. The business generates revenue through premium subscription packages offered to doctors and clinics. These subscriptions provide access to a suite of digital tools designed to manage and grow their practice. Key features include a cloud-based appointment and patient management system, a dedicated 0850 call center service to handle patient calls, automated SMS and WhatsApp reminders to reduce no-shows, and financial services like virtual POS for payments. In 2023, the company achieved significant regulatory milestones by integrating with Turkey's Ministry of Health systems, including the Remote Health Information Systems (USBS) and Clinic Information Management Systems (MBYS), ensuring legal and operational compliance. The platform is also ISO certified for information security and business continuity.

Under the leadership of Founder & CEO Dr. Erden Asena and COO Deniz Özdemir, the company has expanded its operations. In 2023, Doktorsitesi.com initiated its services in Azerbaijan, marking a step towards international growth and tapping into the health tourism market.