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COMPANY PROFILE

DeskPRO

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An helpdesk software platform to make it easier for organisations to communicate with their users via email, twitter, facebook, SMS, web forms, and others

London, United KingdomFounded 2007Other B2B Software
Valuation $100–250M Last recorded · 2024
Headcount <100 Current team size
Total funding $10–50M Disclosed equity funding
Unlock exact values This page shows ranges. Dealroom has the exact numbers for DeskPRO and the history behind them.

About DeskPRO

An AI-powered help desk and customer service software that caters to any business regardless of size. The app provides numerous functionalities for customer feedback, customer self-service, and a robust ticketing system.

Deskpro helps enterprises deliver enhanced helpdesk customer service to clients. The app supports different countries, time-zones, and languages. It has the extension to integrate with other apps like Microsoft Teams.

Deskpro is the helpdesk platform for 21st century organizations, offering a modern, real-time web interface, flexible configuration and easy but powerful automation. Our self-hosted On-Premise deployment let you run a powerful PHP helpdesk with full control over your data.

Source: Dealroom company data

At a glance

Status
Operational
Founded
2007
Headquarters
London, United Kingdom
Employees
70
Open positions
2
Dealroom signal
65.1/100
Industry
Enterprise Software
Sector
Other B2B Software, Organisation
Business model
SaaS
Client focus
b2b

Funding history

1 recorded event

Company financing events and reported valuations.

Deal typeDateAmountValuationInvestorsSource
SERIES A✓Equity / VC Jun 2024 $25M $100M Elsewhere Partners ↗
Showing the latest 1 of 1 recorded eventsBook a demo for the full funding history →

Growth signals

DeskPRO website traffic

Latest recorded traffic for DeskPRO is 170K monthly website visits, down 5.6% over the last three months. DeskPRO's team declined 9.1% over the past year.

Latest monthly visits170K 3-month web change-5.6% 1-year team growth-9.1%
Summary metrics are public; monthly history is available with a demoCompare with peers →

Similar companies

Closest operating peers by Dealroom taxonomy

Company identity and context are open; selected comparison metrics preview what is available on the platform.

CompanyHeadquartersStatusEmployeesTotal fundingValuation
CommsquareIndependent consultancy, training and product development organisation Antwerp, Belgium Operational 76 — —
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EliumCollaborative platform for knowledge-based organizations Mont-Saint-Guibert, Belgium Operational
RiskfloRisk management framework to track requirement status across organisation Sydney, Australia Operational
StackEngineStackEngine helps enterprises on their Virtualization to Containerization (V-to-C) journey by bringing modern, enterprise-grade management. Austin, United States Acquired
ZeOmegaDevelops a population health management program that enables payers and care-delivery organizations to improve individual health and provider performance by integrating workflow, analytics, content and communication capabilities Plano, United States Operational
Small ActWe blog/tweet about #nptech and provide organizations with key donor intelligence through our products, SocialVision (social data) and Thrive (social CRM). McLean, United States Operational
LingoingBring together d/Deaf clients, agencies, commercial organisations and sign language interpreters London, United Kingdom Operational
Showing 8 of the closest matchesCompare every metric →

Investments and acquisitions

Capital deployed

Recent portfolio relationships for companies that also act as investors or acquirers.

Investors

1 investor on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Series A1 investor entered at this stage

  • Elsewhere Partners
Team profiled 10 named & role-tagged
Founders Hidden — book a demo/100 quality score
Key operators 3 quality Hidden — book a demo/100
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country
Workforce by country
6 countries with
team presence
🇬🇧 United Kingdom73.2%
🇺🇸 United States19.6%
🇺🇦 Ukraine1.8%
🇳🇿 New Zealand1.8%
🇵🇭 Philippines1.8%
Top 5 of 6 shown

Market sentiment

Posts on X, past 7 days

An AI-synthesised read of the highest-engagement posts about DeskPRO on X, ranked by likes and reposts, corporate channels excluded.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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