CrossLoop

The company's business model was multifaceted, featuring a tiered product offering. This included a free version for basic screen-sharing, alongside subscription-based products, CrossLoop Pro and CrossLoop Remote Access, which provided advanced tools for customer management and remote access. A significant component of its strategy was the CrossLoop Marketplace, an online portal where individuals and businesses could find and procure on-demand IT support from a curated network of experts. To build its technology and scale operations, CrossLoop secured a total of $10.5 million in funding over three rounds, including a Series A in 2007 and a Series B in 2008, with backing from venture capital firms Venrock and El Dorado Ventures.

CrossLoop's trajectory culminated in its acquisition by AVG Technologies in July 2012. Following the acquisition, the platform continued to operate for a period. However, on January 31, 2014, AVG Technologies made a business decision to shut down the crossloop.com website and all associated services, marking the end of the company's operations. Keywords: remote desktop, screen sharing, IT support marketplace, remote access software, peer-to-peer support, technical assistance, help marketplace, CrossLoop Pro, AVG Technologies acquisition, Venrock, El Dorado Ventures, online tech support, remote collaboration, desktop sharing, IT services on-demand