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CRMBonus

Fintech · Brazil · Founded 2018

CRMBonus is a platform that uses data and artificial intelligence to enhance the relationship between companies and their customers. The company primarily serves the retail sector, offering a suite of tools to increase sales and foster customer loyalty. The core of the CRMBonus platform is a "giftback" system, which provides customers with a bonus after a purchase, encouraging them to return to the store. This system is designed to increase sales by 10% to 20% within 100 days, with an effective discount of less than 2%. The platform also includes features for managing the entire customer lifecycle, from acquisition to retention. CRMBonus provides real-time dashboards and complete reports, allowing businesses to monitor the adoption, conversion, and impact of their loyalty programs on revenue. This data-driven approach enables companies to fine-tune their strategies for maximum effectiveness. Founded in 2018, the company has grown from a retail cashback solution to a sophisticated customer relationship management platform. The business model is based on providing a technology solution that integrates with a company's existing systems to drive measurable growth. Keywords: customer loyalty, giftback, retail technology, sales growth, customer relationship management, data analytics, marketing automation, customer retention, e-commerce, POS