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CraftAI
AI-native voice agents for debt collection
About CraftAI
CraftAI provides an agentic AI platform designed to automate and optimize operations for lenders, with a primary focus on the Indian market. The company's core offering consists of AI-native, full-stack voice agents that manage debt collection, EMI reminders, and lead generation. This approach aims to deliver a more scalable, compliant, and cost-efficient recovery process compared to traditional methods.
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The platform automates various borrower touchpoints throughout the lending lifecycle. This includes lead qualification, onboarding, EMI reminders, and delinquency follow-ups. For collections, CraftAI's 'Silvertongue' dashboard provides real-time analytics on call performance, payment intent, and contactability rates. For loan originations, its lead management dashboard facilitates campaign uploads, AI-powered lead scoring, and omnichannel outreach through WhatsApp, SMS, and voice. The system is designed to be compliant with RBI guidelines and ensures all data resides on servers in India.
CraftAI's technology combines conversational AI and machine learning to improve business outcomes such as conversion rates, disbursements, and repayments. The platform offers a suite of specialized agents for different stages of lending, including origination, underwriting, and collections. By handling high-volume, repetitive tasks, the AI agents allow human agents to concentrate on more complex and sensitive cases. This model is intended to reduce operational costs by up to 70% and increase on-time payments.
At a glance
- Status
- Operational
- Founded
- 2025
- Headquarters
- Bengaluru, India
- Employees
- 16
- Open positions
- None listed
- Dealroom signal
- 74.1/100
- Industry
- Fintech
- Sector
- Fintech, Debt Collection, Consumer Lending, Generative AI
- Technology
- Artificial Intelligence
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Growth signals
Latest recorded traffic for CraftAI is 1.3K monthly website visits, down 93.2% over the last three months.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Source: Dealroom Talent Intelligence.
Global footprint
Market sentiment
An AI-synthesised read of the highest-engagement posts about CraftAI on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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