Convergence_1

About Convergence_1

Convergence Communications, established in June 2004, is a telecommunications and IT services provider based in East Anglia, UK. The company was founded by three friends, Oliver Shevki, Lee Harrison, and Phillip Clayton-Smith, who combined their expertise in telecoms, engineering, and internet sales to create a business focused on delivering personal and professional service. All three founders continue to lead the company.

The firm provides a range of communication solutions tailored to various business needs. Their core offerings include cloud-based and on-premise business telephone systems, Voice over Internet Protocol (VoIP) solutions, business mobile plans, and managed IT services. The company serves a diverse client base across multiple sectors, including healthcare, education, retail, professional services, and automotive industries. By providing integrated communication tools, Convergence Communications helps businesses enhance connectivity, improve customer service, and support both in-office and remote workforces.

The business operates by designing and implementing customized communication and IT infrastructures for small and medium-sized businesses as well as larger organizations. They manage the entire process from initial consultation and project management to installation and user training, followed by ongoing technical support via a 24/7 helpdesk. The company has invested in its own billing platform to provide clients with greater transparency and control.