ControlExpert

Founded in 2002 by Gerhard Witte, ControlExpert has established itself as a technology-driven service provider focused on digitalizing and automating manual processes within the automotive claims management industry. The company was later joined by Kai Siersleben, who as CEO helped transition the firm from a German company to an international player, and Nicolas and Dr. Andreas Witte, sons of the founder, who have taken on leadership roles to drive digitalization and product development. In 2020, Allianz X, the digital investment unit of the Allianz Group, acquired a majority stake in the company.

ControlExpert operates a business-to-business model, serving a client base that includes over 130 insurance companies, car dealerships, leasing companies, fleet operators, and automotive manufacturers across approximately 30 countries. The company's revenue is generated by providing an end-to-end platform and a suite of software-as-a-service (SaaS) products that streamline and accelerate claims processing, from the first notification of loss to final settlement. By leveraging a combination of artificial intelligence, deep learning, and a vast database of over 50 million processed transactions, the company offers partly or fully automated handling of appraisals, cost estimates, and invoices.

The company's product portfolio is designed to address various stages of the claims and maintenance lifecycle. Products like EasyClaim guide end-users through capturing damage photos, enabling rapid cost calculations within hours. The AI-InvoiceCheck and ExpertiseCheck tools use a blend of AI and human automotive expertise to assess repair invoices and damage claims for fairness and accuracy. For glass-related claims, GlassCheck provides an efficient, largely automated estimation process based on millions of datasets. The PostMaster® platform acts as a digital communication hub for repair shops, insurers, and leasing partners, facilitating swift approvals of cost estimates before repairs commence. The company also offers solutions for fraud detection, real-time repair cost prediction, and the digital management of maintenance and repair for fleet operators.

Keywords: automotive claims management, insurtech, AI claims processing, digital vehicle inspection, automated damage assessment, repair cost estimation, insurance SaaS, fleet maintenance automation, vehicle claims automation, digital FNOL, automotive data analytics, glass claims processing, repair invoice auditing, telematics claims, claims fraud detection, automotive business intelligence, car dealership solutions, leasing company services, motor claims management, digital insurance platform