COMPANY PROFILE

Contact Solutions

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Verint Intelligent Assistance - Contact Solutions

Reston, United StatesFounded 2002Fintech

Valuation $250–500M Last recorded · 2010

Headcount 100–500 Current team size

Total funding $10–50M Disclosed equity funding

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About Contact Solutions

Contact Solutions specializes in customer engagement solutions, leveraging advanced AI to help global brands connect work, data, and experiences. The company operates in the customer engagement market, serving large enterprises that aim to enhance their customer interactions and build enduring relationships. Its business model revolves around providing a comprehensive platform that integrates various customer engagement tools, enabling brands to collect and analyze interaction data, rethink processes, and design connected experiences. Contact Solutions generates revenue through subscription fees for its platform and additional services such as consulting and support. The company is committed to innovation and community involvement, participating in programs to enrich the lives of disadvantaged children and fostering a passionate community of employees, partners, and customers.

MoreLess Source: Dealroom company data

At a glance

Status: Acquired
Founded: 2002
Headquarters: Reston, United States
Employees: 109
Open positions: None listed
Dealroom signal: 64.2/100
Industry: Fintech
Sector: Fintech, Assistance
Links: Website LinkedIn X

Knowledge graph

Founder mafia, market maps, research and news connected to this company by Dealroom

Funding history

2 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
ACQUISITION✓Exit	Feb 2016	$0	—	Verint	—
GROWTH EQUITY VC✓Equity / VC	Sep 2010	$46M	$322M	Undisclosed	—

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Growth signals

Contact Solutions website traffic

Latest recorded traffic for Contact Solutions is 180 monthly website visits, down 83.6% over the last three months. Contact Solutions's team declined 7.6% over the past year.

Latest monthly visits180 3-month web change-83.6% 1-year team growth-7.6%

Monthly website visitsFeb 2016–Aug 2022

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Summary metrics are public; monthly history is available with a demoCompare with peers →

Investments and acquisitions

Capital deployed

Recent portfolio relationships for companies that also act as investors or acquirers.

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Investors

2 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Other known investors2 additional known investors

VEVerint
GEGuidepost Growth Equity

Talent

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Team profiled 16 named & role-tagged

Founders /100 quality score

Key operators 8 quality /100

Potential founders likely future founders

Startup mafia alumni-founded startups

Talent movements in · out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country

Workforce by country

🇺🇸 United States · Reston HQ

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Market sentiment

Posts on X, past 7 days

An AI-synthesised read of the highest-engagement posts about Contact Solutions on X, ranked by likes and reposts, corporate channels excluded.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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