Connectbase

About Connectbase

Connectbase operates as a global ecosystem for buying and selling connectivity, addressing the historically slow and manual processes within the telecommunications industry. The company was founded as Connected2Fiber in 2015 by Ben Edmond, who drew upon his 25 years of experience in the fiber, telecom, and networking industries to solve the inefficiencies he witnessed firsthand. Before establishing the company, Edmond was the chief revenue officer at Global Capacity, managing the go-to-market strategy. This background gave him a deep understanding of the need for a platform that could provide location-based context and automation for network transactions.

The company's core offering is The Connected World, a SaaS-based platform that serves as an industry cloud for connectivity. This platform automates serviceability, pricing, and approvals for connectivity services across billions of locations in over 150 countries. It functions as a marketplace for a wide range of clients, including startups, SMBs, mid-market companies, and large enterprises. The business model is centered on this platform, which generates revenue by helping network providers, buyers, and channel partners to prospect, plan, quote, and order connectivity more efficiently. The platform profiles over 2.7 billion locations and is used by more than 400 providers.

The Connected World platform has distinct functionalities for both buyers and sellers. For sellers, it helps identify market footprints, set pricing, and automate serviceability communication to partners. For buyers, it facilitates finding ideal provider partners, managing suppliers, and automating the quoting and ordering process. Key features include network mapping, serviceability checks, competitive intelligence, and integration with CRM and order management systems. A significant milestone was the company's rebranding from Connected2Fiber to Connectbase in February 2022 to reflect its broader scope beyond fiber to include wireless, copper, and coax technologies. Connectbase has also grown through acquisitions, including LastMileXchange (LMX) in May 2023, MasterStream ERP in December 2023, and Network Capacity Solutions in October 2024, enhancing its quoting, channel transaction capabilities, and inventory management.