Comviva

About Comviva

Comviva operates as a digital transformation leader, providing software platforms and solutions primarily for the telecommunications, financial services, and enterprise sectors. The company was founded in 1999 as Bharti Telesoft in New Delhi, India. A significant milestone in its history was the acquisition of a 51% controlling stake by Tech Mahindra in 2012, which has since led to Comviva operating as a wholly-owned subsidiary of the USD 6 billion-plus technology giant.

The company's business model is centered on empowering communication service providers, banks, fintechs, and other enterprises to optimize revenue, enhance customer experience, and simplify operational complexity through its suite of digital platforms. A key component of its strategy is a 'gain-share' business model, where a substantial portion of its revenue is linked to the success of its clients' services. Comviva serves a global clientele, with its solutions deployed in over 100 countries and impacting over two billion platform users. While a large part of its business comes from telecom companies, the Banking, Financial Services, and Insurance (BFSI) sector is a significant and growing area.

Comviva's offerings are categorized into FinTech, MarTech, DigiTech, and RevTech. Its flagship FinTech platform, mobiquity®, is a prominent mobile money and digital payments solution used by over 130 mobile service providers and financial institutions. The platform includes mobiquity® Pay for payments and mobiquity® Banking Suite for a multi-channel banking experience. In the MarTech space, the MobiLytix™ suite offers AI-driven marketing automation, real-time marketing, and loyalty and rewards programs. For the telecom sector, its DigiTech solutions include the BlueMarble BSS (Business Support System), and its RevTech portfolio features a Gen-AI-powered platform for network monetization. The company also developed YABX, a microlending platform to promote financial inclusion for the underserved.

Over the years, Comviva has expanded its capabilities through strategic acquisitions. These include CellCloud Technologies in 2002 to introduce electronic top-up solutions, Jataayu Software in 2007 to bolster its value-added services (VAS) portfolio, and Advanced Technology Solutions (ATS) in 2016 to strengthen its presence in Latin America.