Collectly

About Collectly

Collectly is a technology company that provides an AI-powered platform for patient financial engagement and revenue cycle management (RCM) for healthcare organizations. Founded in 2017 by CEO Levon Brutyan and CTO Maxim (Max) Mizotin, the company aims to address the inefficiencies in patient billing and collections within the U.S. healthcare system. Brutyan's inspiration for the company came from his background in risk management and a personal experience with the cumbersome medical billing process after moving to the U.S. The company is headquartered in San Francisco, California, and is a graduate of the Y Combinator accelerator program. The firm has secured a total of $34.1 million in funding, including a $29 million Series A round led by Sapphire Ventures, with participation from YC, Wayfinder Ventures, and others. This capital is intended to enhance its software and support market expansion. As of early 2026, Collectly had recently acquired Pledge Health to further its AI automation capabilities. Collectly's platform is designed to automate the entire patient financial journey, from digital intake and pre-visit engagement to final payment. It serves a wide range of clients, including ambulatory groups, acute care systems, and RCM companies. The business model is a monthly subscription, with pricing based on the client's specific needs. By integrating with existing Electronic Health Record (EHR) and Practice Management (PM) systems, the platform streamlines operations without requiring clients to change their core software. Key features include automated follow-ups, digital payment options, self-serve payment plans, and upfront insurance verification. The company reports that its solution has helped providers increase patient collections by 75% and reduce the average days to collect to as low as 12. A central component of Collectly's offering is "Billie," an AI-powered billing support agent that operates 24/7 across chat, email, SMS, and voice. Billie is designed to answer patient questions in real-time, handle billing inquiries without staff intervention, and guide patients through the payment process, which has been shown to resolve up to 85% of inquiries instantly. This automation helps reduce administrative burdens for healthcare providers and improves the patient's financial experience. Keywords: patient financial engagement, revenue cycle management, RCM, healthcare billing, medical collections, patient payments, AI in healthcare, health fintech, digital intake, patient billing automation, Levon Brutyan, Max Mizotin, Billie AI, EHR integration, practice management software, patient satisfaction, healthcare cash flow, automated medical billing, self-serve payment plans, insurance verification, Y Combinator, Sapphire Ventures