Cognius

About Cognius

Cognius.AI is a Singapore-based company founded in 2019 by Vijay Srinivasan (CEO), Isuru Rajakaruna (CTO), and Sanjay Salhotra (CFO). The firm provides a conversational AI platform, named Sofia, that operationalizes large language models (LLMs) for enterprise applications.

The core of its offering is a no-code, drag-and-drop platform featuring a proprietary Conversational Modelling Language (CML) and Natural Language Generation (NLG) capabilities. This allows businesses to build and deploy complex, non-linear, and human-like conversational automation for customer experience (CX) across multiple channels, including telephony, web, and social media platforms like WhatsApp and Facebook Messenger. The Sofia platform is designed for rapid integration with existing business systems such as CRMs and databases, supporting multilingual capabilities in over 30 languages for both text and voice.

The company targets enterprise clients primarily in the telecom, insurance, financial services, and higher education sectors. Its business model involves providing its Sofia platform to help businesses automate processes like customer service, lead generation, payment reminders, and policy renewals. Cognius.ai operates on a partnership-driven model, collaborating with system integrators and technology companies to expand its market reach globally, with a presence in the USA, South Africa, India, Sri Lanka, and Singapore.