ClarITeam

About ClarITeam

ClarITeam operates as a specialized IT services firm with a core focus on the performance and operational management of information technology infrastructures. Established in 1999, the company has built a long-standing presence in the IT sector before its acquisition by the French IT group Constellation on November 16, 2021. Prior to this, ClarITeam had secured approximately $14.8 million in funding through several rounds, including seed and early-stage venture capital.

The company's business model centers on providing outsourced and managed services for data centers. ClarITeam specializes in what it terms "gestes de proximité" or on-site support, which involves handling the physical technical operations within data centers to ensure the continuous availability of a client's IT infrastructure. This service is designed to be flexible, offering 24/7 support to manage incidents and planned operations according to predefined Service Level Agreements (SLAs). Their revenue is generated through fixed-price managed services, recurring service contracts, and packages of service units, providing clients with predictable costs for their data center operations.

The service catalog is comprehensive, covering incident management, planned requests like server racking and equipment patching, media rotation, and hardware inventory management. ClarITeam serves businesses that require robust, hands-on management of their data center hardware, allowing them to adapt to fluctuating workloads, manage transitions between data centers, or handle periods of increased activity. As a subsidiary of Constellation, it is part of a larger mission-driven enterprise that champions sustainable and responsible IT, integrating practices like electronic waste recycling into its service delivery.