Checkfront

Checkfront operates as a provider of a comprehensive online booking and reservation management system tailored for the tourism and hospitality sectors. The company was founded in 2010 by Jason Morehouse and Grant Jurgeneit. Morehouse, with a background as a commercial diver and web developer, experienced firsthand the operational inefficiencies of managing bookings for a dive charter business, which directly inspired the creation of Checkfront's platform.

The firm's core offering is a software-as-a-service (SaaS) platform designed to centralize and automate booking processes for businesses that offer tours, activities, rentals, and accommodations. This system allows operators to manage reservations, process payments, and handle customer information through a unified dashboard. The platform's business model is subscription-based, generating revenue through monthly or annual fees tiered according to the volume of bookings and features required by the client. Checkfront primarily serves small to medium-sized enterprises (SMEs) in the global travel industry, including tour operators, rental companies, and accommodation providers.

Checkfront's platform integrates directly into a client's existing website, providing a seamless booking experience for the end-user. Key features include real-time availability tracking, automated invoicing, and secure online payment processing through integrations with various gateways like Stripe, PayPal, and Square. The system also offers capabilities for managing gift certificates, waivers, and partner resale networks. A significant aspect of the service is its extensive integrations with third-party applications, such as major Online Travel Agencies (OTAs) like Viator and Expedia, accounting software like Xero and QuickBooks, and marketing automation tools. This connectivity allows businesses to broaden their distribution channels and streamline back-office operations. In 2021, the company reported having processed over $5 billion in online bookings for thousands of operators across more than 128 countries since its inception.

Keywords: booking management, reservation system, SaaS, tourism technology, tour operators, activity rentals, online payments, channel management, hospitality software, SME solutions