CarTrawler

CarTrawler’s core offering is its proprietary B2B technology platform, named the Connect Platform, which integrates into the websites and mobile applications of its travel partners. This allows partners, such as airlines and online travel agencies (OTAs), to offer co-branded car rentals, private airport transfers, and ride-hailing services directly to their customers. The business model centers on generating ancillary revenue for these partners, requiring no initial investment on their part, while CarTrawler earns a commission on bookings made through its platform. The company serves a global client base that includes major travel brands like United Airlines, American Express, easyJet, and Uber.

The platform's value proposition is its ability to connect over 2,200 suppliers across 50,000 locations worldwide, providing partners with an extensive inventory of mobility options. Internally, CarTrawler employs a data-driven strategy, utilizing a dedicated data science team to develop proprietary pricing algorithms, models for performance analysis, and tools for understanding customer behavior. This focus on revenue management and personalization aims to optimize conversion rates and match customers with suitable transportation options. The firm has steadily expanded its services, including a 2025 acquisition of the French insurtech company Koala to integrate travel insurance products into its platform, signaling a move towards becoming a multi-product ancillary provider.

The company's history includes several ownership changes. In 2011, ECI Partners acquired a majority stake in a management buy-out. This was followed by a 2014 sale to BC Partners and Insight Venture Partners. Amid the challenges of the COVID-19 pandemic, TowerBrook Capital Partners acquired a controlling stake in May 2020, injecting over €100 million to stabilize and grow the business.