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Carrier IQ
Mobile service intelligence provider for wireless carriers and equipment vendors
About Carrier IQ
Carrier IQ was a mobile software company established in 2005 by Konstantin Othmer as a spin-off from his previous venture, Core Mobility. The firm specialized in providing mobile intelligence to wireless carriers and device manufacturers, operating on a business-to-business model. Its core offering was a software agent, pre-installed on mobile devices, designed to gather diagnostic data on network performance, device reliability, and service quality. This data was then aggregated and analyzed on Carrier IQ's big data platform, delivering actionable insights to its clients, which included major carriers like AT&T and Sprint, and manufacturers such as HTC and Samsung. The company's business model was structured around a Software-as-a-Service (SaaS) subscription, allowing mobile network operators to access analytics for purposes like improving network coverage, understanding device performance, and reducing customer support issues.
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Throughout its history, Carrier IQ achieved several milestones, including securing $20 million in Series C financing in 2009 and later $12 million in a Series D round in 2010. By late 2010, its software was deployed on over 100 million devices, and by mid-2011, it was processing over a petabyte of analytics data monthly. The company's trajectory was significantly altered in late 2011 when security researcher Trevor Eckhart revealed that the software had the capability to log sensitive user data, including keystrokes and text message content, sparking a major privacy controversy. While Carrier IQ maintained that it acted as an agent for its clients and that data collection parameters were set by the carriers themselves, the backlash was substantial. The scandal led to public outcry, lawsuits, and ultimately, the removal of the software from many devices. Following a few quiet years, Carrier IQ effectively ceased operations in late 2015 when AT&T, a long-time customer, acquired its software assets and hired some of its employees.
At a glance
- Status
- Acquired
- Founded
- 2005
- Headquarters
- Mountain View, United States
- Employees
- 25
- Open positions
- None listed
- Dealroom signal
- 56.4/100
- Industry
- Telecom, Enterprise Software
- Sector
- Other B2B Software, User Experience, Network Management, Analytics, SaaS, Broadband, Mobile Technologies, Telecommunications
- Business model
- SaaS
- Client focus
- b2b
Latest news
Press, funding announcements and product moves mentioning Carrier IQ.
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| ACQUISITIONOther financing | Dec 2015 | $0 | — | AT&T | — |
| SERIES DOther financing | Jun 2010 | $12M | $48M | Nauta Capital · CRV · Accel · Intel Capital | — |
Growth signals
Latest recorded traffic for Carrier IQ is 9.7K monthly website visits, up 212.9% over the last three months. Carrier IQ's team declined 3.8% over the past year.
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Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Series A6 investors entered at this stage
Series B and later4 investors entered at this stage
Sumitomo- APAxcel Partners
Intel Capital
Bridgescale Partners
Other known investors1 additional known investor
AT&T
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about Carrier IQ on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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