care.ai

About care.ai

Founded in 2019 by Chakri Toleti, care.ai is an Orlando-based company operating an AI-powered smart facility platform for the healthcare sector. The inspiration for the company came from a personal experience in 2018 when Toleti's mother had a fall in a hospital in India and lay undiscovered for nearly 30 minutes. This event highlighted the gaps in patient monitoring and prompted Toleti, a serial entrepreneur with a background in filmmaking and health technology, to explore how ambient sensor technology, similar to that in smart homes and autonomous vehicles, could be applied to healthcare.

care.ai's business centers on its Smart Care Facility Platform, which utilizes AI and ambient intelligent sensors to create self-aware environments within hospitals, skilled nursing facilities, and assisted living centers. The system is designed to autonomously monitor clinical and operational workflows in real-time. By analyzing data from these sensors, the platform can predict and prevent adverse events, automate administrative tasks, ensure protocol compliance, and optimize workforce efficiency. This allows clinicians to offload non-physical duties like documentation and routine monitoring to focus on hands-on patient care. The company serves healthcare organizations, with its technology deployed in over 1,500 facilities across the United States. Revenue is generated through this platform-based offering, which includes solutions for virtual nursing, patient monitoring, and workforce optimization.

The company's core product transforms standard patient rooms into 'Smart Patient Rooms' using AI-enabled edge sensors. These sensors feed data to an AI-assisted command center, which provides real-time insights and alerts to care teams. This creates a system that can detect falls, monitor sanitation compliance, and ensure adherence to specific care protocols without compromising patient privacy, as processing is done at the edge. A significant milestone for the company was its acquisition by Stryker, completed in September 2024. Prior to this, care.ai had secured $27 million in a Series B funding round led by Crescent Cove Advisors in November 2022 to accelerate its growth and platform deployment.