Buser

About Buser

Buser is a Brazilian technology company that has developed a collaborative intercity bus travel platform, positioning itself as a digital-native player in the country's multi-billion dollar ground transportation market. Founded in 2017 by Marcelo Abritta and Marcelo Vasconcellos, the company operates an asset-light business model, connecting passengers with bus charter companies through its mobile app. This approach enables groups of people interested in the same route to share the cost of a chartered bus, resulting in ticket prices up to 60% lower than those of traditional bus lines.

The idea for Buser originated from co-founder Marcelo Abritta's personal experience in 2016 while organizing travel for his wedding guests. He discovered that chartering an entire bus was significantly cheaper per person than buying individual tickets from incumbent operators. An Aeronautical Engineer from the Instituto Tecnológico de Aeronáutica (ITA) with a background in finance and a previous entrepreneurial venture, Abritta, alongside Vasconcellos, an economist, developed the business model to pass these savings on to consumers. The company officially began operations in March 2018. Buser's platform manages network planning, dynamic pricing, marketing, booking, and customer support, while subcontracting the physical transportation to hundreds of small, family-run bus operators. This digital-first strategy allows Buser to optimize routes and manage inventory in real-time using machine learning and AI, matching supply with demand to reduce costs.

The company's business model includes two main streams: its primary collaborative charter service and a marketplace for reselling tickets from traditional bus companies operating out of conventional bus stations. By 2024, Buser had achieved annual revenues exceeding US$100 million and served approximately 12 million active passengers across more than 250 cities. Buser's growth has been supported by over $143 million in funding from investors including SoftBank, Lightrock, Valor Capital Group, Monashees, and Globo Ventures. The company has faced significant legal and regulatory challenges from traditional transportation companies and regulatory bodies. Despite these hurdles, Buser has continued to expand, and in March 2026, it announced the acquisition of two traditional bus companies, Expresso JK and Santa Maria, signaling a strategic move into the regular, regulated bus line sector to complement its charter operations.