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COMPANY PROFILE

Brightware

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Brightware, the leading supplier of eCustomer Assistance software for the Internet

Novato, United StatesFounded 1995Automated Process
Valuation $50–100M Last recorded · 1999
Headcount <100 Current team size
Total funding $10–50M Disclosed equity funding
Unlock exact values This page shows ranges. Dealroom has the exact numbers for Brightware and the history behind them.

About Brightware

Established in 2010, BrightWare L.L.C. operates from Riyadh, Saudi Arabia, as a specialized IT solutions and services provider. The company has been bootstrapped, funding its growth and operations internally without seeking external investment. BrightWare targets a diverse client base within the Saudi Arabian market, including government sectors, financial institutions, healthcare organizations, and various corporate entities. The firm's revenue is generated through a portfolio of services and proprietary software products.

BrightWare’s core service offerings revolve around IT consulting, enterprise application development, and systems integration. Consulting services include IT infrastructure assessments and advising on governance and business processes based on frameworks like ITIL and CoBIT. In application development, the company builds custom B2B and B2C web solutions, enterprise portals, and other tailored applications, managing the entire software development lifecycle. A key area of specialization is enterprise application integration, helping clients connect disparate systems to streamline data flow and business processes.

The company has developed a suite of financial technology products. These include 'SADADWare', a middleware solution for integrating billers and banks with the SADAD payment system, and 'PayWare', a payment hub engine that processes SADAD and credit card payments. Another product, 'ROSOM', is a system designed to process invoices through the SADAD Bill payment gateway, featuring API integration and comprehensive reporting. Additionally, BrightWare offers 'AccessWare', a visitor management solution for organizations with multiple entry points. The company is notably licensed by the Saudi Central Bank (SAMA) and is a SADAD Certified entity, underscoring its position within the national payment ecosystem.

Source: Dealroom company data

At a glance

Status
Operational
Founded
1995
Headquarters
Novato, United States
Employees
26
Open positions
None listed
Dealroom signal
38.1/100
Sector
Automated Process, Automated Technology
Client focus
b2b

Funding history

1 recorded event

Company financing events and reported valuations.

Deal typeDateAmountValuationInvestorsSource
SERIES D✓Equity / VC Nov 1999 $14M $58M UOB Venture · Starwood Capital Group · Woodside Fund · United Overseas Bank —
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Growth signals

Brightware website traffic

Latest recorded traffic for Brightware is 280 monthly website visits. Brightware's team grew 0% over the past year.

Latest monthly visits280 1-year team growth0%
Summary metrics are public; monthly history is available with a demoCompare with peers →

Investments and acquisitions

Capital deployed

Recent portfolio relationships for companies that also act as investors or acquirers.

Investors

6 investors on the cap table

From Dealroom's funding and investor records, grouped by the round each investor first entered.

Series B and later6 investors entered at this stage

  • CDIB Ventures
  • UOB Venture
  • Starwood Capital Group
  • Woodside Fund
  • United Overseas Bank
  • Concord Venture Capital Group
Employees 26 total headcount
Founders Hidden — book a demo/100 quality score
Key operators Hidden — book a demo quality score
Potential founders Hidden — book a demo likely future founders
Startup mafia Hidden — book a demo alumni-founded startups
Talent movements Hidden — book a demo in · Hidden — book a demo out past 12 months

Source: Dealroom Talent Intelligence.

Global footprint

Workforce and web traffic by country
Workforce by country
1 countries with
team presence
🇸🇦 Saudi Arabia100%
1 country shown

Market sentiment

Posts on X, past 7 days

An AI-synthesised read of the highest-engagement posts about Brightware on X, ranked by likes and reposts, corporate channels excluded.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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