Boomtown

Fintech · Tiburon, United States · Founded 2014

Boomtown is a customer experience management (CXM) company that helps enterprises and their partner ecosystems deliver exceptional customer experiences. Operating in the CXM market, Boomtown serves a diverse range of clients including banks, credit unions, fintech companies, retail, hospitality, and healthcare providers. The company's core product, Relay, is a comprehensive service delivery platform designed for enterprise teams that support distributed operations. Boomtown's business model revolves around providing software solutions that enable organizations to design and orchestrate customer journeys, ensuring every question is answered accurately and every problem is solved completely. Revenue is generated through subscription fees for its platform and services. Boomtown's solutions complement existing customer relationship management (CRM) systems by unlocking customer data from silos, thereby enhancing the overall customer experience. Keywords: Customer Experience Management, CXM, Relay Platform, Enterprise Solutions, Distributed Teams, Customer Journeys, Fintech, Retail, Healthcare, Hospitality.

Valuation $0–100M

Revenue $10–50M

Headcount 100–500

Total funding $50–100M

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Power Law Colt$25–100M revenue

Investors

12 investors on Boomtown's cap table

Sourced from Dealroom's funding history. Investor profile links are shown where available.

Series A 8 investors entered at this stage

Camp One Ventures

Expansion Venture Capital

Titanium Ventures

Spider Capital

Commerce Ventures

Nyca Partners

Capital One Ventures

NHN Investment

Series B+ 4 investors entered at this stage

Nyca Partners

Capital One Ventures

Commerce Ventures

NHN Investment

Global footprint

Where Boomtown has talent and traffic

Workforce by country

4 countries with
team presence

🇺🇸 United States95.4%

🇨🇦 Canada2.3%

🇵🇰 Pakistan1.1%

🇮🇳 India1.1%

4 countries shown

Web traffic by country

1.6K monthly visits
across markets

🇺🇸 United States81.3%

🇵🇭 Philippines18.8%

Top 2 markets shown

Talent graph

The shape of Boomtown's talent

Dealroom maps Boomtown's team person by person — pinpointing the standout operators and scoring them across the six dimensions investors underwrite. The counts and shape below are a public preview; the named individuals and exact scores live in the platform.

6 team members profilednamed & role-tagged by Dealroom

118 employeestotal headcount

1 executives & foundersidentified by name

DimensionScore

AI Talent

Engineering

Product

Go-to-market

Leadership

Research

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Source: Dealroom Talent Intelligence. Public profiles show counts and the team's shape only — request a demo for the named individuals, per-person seniority and tenure, and team benchmarks vs peers.

Market sentiment

What the market is saying about Boomtown

An AI-synthesized read of the highest-engagement posts about Boomtown on X over the past 7 days. We rank by likes & retweets, ignore corporate channels, and surface the themes that broke out from real people.

Reading the room on X — pulling top posts and synthesizing themes…

Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour

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