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Blackbird Labs

Food · Cupertino, United States · Founded 2022

Blackbird Labs, founded in 2022 by Ben Leventhal, is a hospitality technology company that has developed a loyalty and membership platform to enhance the connection between restaurants and their patrons. The company operates on a B2B model, providing its platform to restaurants as a tool to foster direct relationships with their customers. Through the platform, restaurants can offer their guests a range of benefits, including VIP perks, tiered status levels, guaranteed reservations, access to secret menus, and invitations to exclusive events. This system is designed to increase customer loyalty and engagement. For diners, the platform offers a way to gain more value from their restaurant visits and receive special treatment. Blackbird Labs has secured significant funding, including a $24 million Series A round from investors such as a16z and Amex Ventures, and has since progressed to a Series B stage. The company is based in New York City and is focused on transforming how restaurants approach diner loyalty. Keywords: hospitality technology, loyalty platform, membership program, restaurant tech, guest engagement, diner rewards, restaurant loyalty, B2B, food tech, customer relationship management