COMPANY PROFILE

BirdEye

The leading customer experience and business reputation platform that allows businesses to turn their customers into a powerful marketing engine using insights from customer feedback across review…

Palo Alto, United StatesFounded 2012Marketing

Valuation $250–500M Last recorded · 2022

Headcount 1–2k Current team size

Total funding $50–100M Disclosed equity funding

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About BirdEye

Birdeye is a leading player in the online reputation management sector, providing comprehensive digital solutions for businesses across various industries. The company's services are designed to help businesses improve their online reputation, increase their visibility, and engage with customers on digital platforms. Birdeye's offerings include tools for posting and engaging on digital channels, booking and confirming digitally, and faster payment processing.

The company's clientele includes businesses in real estate, home services, and personal services, among others. Birdeye's platform has been praised for its ability to centralize customer communication, manage expansive business footprints, and monitor customer sentiment using artificial intelligence (AI). This AI technology helps businesses understand their customers better and adapt their offerings to meet customer needs.

Birdeye operates in the digital marketing and customer experience market. Its business model revolves around providing a platform that enables businesses to manage their online reputation, engage with customers, and gain insights from customer feedback. The company generates revenue by charging businesses for access to its platform and its suite of tools and services.

In summary, Birdeye is a digital solution provider that helps businesses manage their online reputation, engage with customers, and grow their sales through referrals. Its AI-powered platform provides actionable insights that businesses can use to improve their customer experience and grow their business.

MoreLess Source: Dealroom company data

At a glance

Status: Operational
Founded: 2012
Headquarters: Palo Alto, United States
Employees: 1,446
Open positions: 21
Dealroom signal: 67.7/100
Industry: Marketing
Sub-industry: CRM & Sales
Sector: Marketing, Reputation, SaaS, Social, Consulting Services, Platform
Business model: SaaS
Client focus: b2b
Investment activity: 1 company, latest Feb 2023
Capital deployed: —
Preferred round: ACQUISITION
Links: Website LinkedIn X

Knowledge graph

Founder mafia, market maps, research and news connected to this company by Dealroom

Funding history

3 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
SERIES COther financing	Mar 2022	$60M	$240M	Accel-KKR	↗
SERIES BOther financing	Feb 2017	$25M	$100M	Trinity Ventures · World Innovation Lab	—

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Growth signals

BirdEye website traffic

Latest recorded traffic for BirdEye is 4.1M monthly website visits, up 17.1% over the last three months. BirdEye's team grew 0.2% over the past year.

Latest monthly visits4.1M 3-month web change+17.1% 1-year team growth+0.2%

Monthly website visitsMay 2017–Jul 2026

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Open positions

Openings linked to this company in Dealroom

Principal AI-Native Product DesignerPalo Alto, California, United States, Northern America, Americas · Design · Sep 3, 2026 Field Marketing ManagerDallas, Texas, United States, Northern America, Americas · Marketing & Communication · Sep 3, 2026 Account ExecutiveLondon, United Kingdom, Northern Europe, Europe · Sales · Sep 2, 2026 Talent Acquisition SpecialistCity Of London, England, United Kingdom · Human Resources · Aug 24, 2026 GTM Compensation Director250, Cambridge Avenue, 94306 Palo Alto, United States · CSM & Support · Aug 23, 2026 Technical Account Manager, EnterpriseDallas, Texas, United States, Northern America, Americas · Sales · Aug 14, 2026 Sales RecruiterCoppell, TX · Sales · Jul 19, 2026 Pricing ManagerPalo Alto, California, United States, Northern America, Americas · Sales · Jun 18, 2026

8 distinct openings shownExplore hiring signals →

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