COMPANY PROFILE

BackOps AI

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AI resolution layer for supply-chain claims, disputes and exceptions

San Francisco, United StatesFounded 2024AI

Valuation $250–500M Last recorded · 2026

Headcount <100 Current team size

Total funding $50–100M Disclosed equity funding

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About BackOps AI

BackOps (BackOps AI) is a San Francisco company building an AI resolution layer for enterprises that make or move physical goods, automating end-to-end supply-chain processes such as carrier claims, chargeback disputes, complex billing and related exceptions across internal systems and third-party portals. Led by co-founder and CEO Sean McCarthy, BackOps combines prebuilt carrier connections, resolution patterns learned across deployments and proprietary claims data so approved work completes without months of custom middleware; press cites one parcel platform resolving 91% of 500,000+ claims without human involvement and a multi-site retailer cutting billing cycle time from about 28 hours to 14 minutes. Six months after a $26 million Series A, BackOps raised a $42 million Series B in September 2026 led by Insight Partners, with Theory Ventures, Construct Capital, Gradient Ventures and 10VC returning, to expand supported resolution processes and grow product, engineering and go-to-market teams. Sources: PR Newswire 16 Sep 2026; BackOps.

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At a glance

Status: Operational
Founded: 2024
Headquarters: San Francisco, United States
Employees: 44
Open positions: 8
Dealroom signal: 92.5/100
Industry: Enterprise Software
Sector: AI, Supply Chain Management, Core AI, AI Applications
Technology: Artificial Intelligence
Business model: SaaS
Client focus: b2b
Links: Website LinkedIn X

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News, research, reports and resources connected to this company by Dealroom

Funding history

3 recorded events

Company financing events and reported valuations.

Deal type	Date	Amount	Valuation	Investors	Source
SERIES A✓Equity / VC	Mar 2026	$26M	$104M	Construct Capital · 10vc · Theory Ventures · Gradient Ventures	↗
EARLY VC✓Equity / VC	Jun 2025	$6M	$24M	10vc · Gradient Ventures · Construct Capital	↗

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Growth signals

BackOps AI website traffic

Latest recorded traffic for BackOps AI is 6.7K monthly website visits, down 26.4% over the last three months. BackOps AI's team grew 193.3% over the past year.

Latest monthly visits6.7K 3-month web change-26.4% 1-year team growth+193.3%

Monthly website visitsOct 2024–Jul 2026

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Open positions

Openings linked to this company in Dealroom

Product Security EngineerSan Francisco, California, United States, Northern America, Americas · Backend Development · Sep 7, 2026 Founding GTM RecruiterSan Francisco, California, United States, Northern America, Americas · CSM & Support · Sep 7, 2026 Technical Program ManagerSan Francisco Bay Area · Project Management · Sep 6, 2026 Product ManagerSan Francisco Bay Area · Business Development · Sep 5, 2026 Engineering Manager, Core Product EngineeringSan Francisco Bay Area · Business Development · Sep 5, 2026 Special Projects, Founder OfficeSan Francisco, CA · Project Management · Sep 3, 2026 Engineering Manager, Infrastructure and SecuritySan Francisco Bay Area · Backend Development · Sep 3, 2026 Enterprise Account ExecutiveNew York, New York, United States, Northern America, Americas · Sales · Aug 24, 2026

8 distinct openings shownExplore hiring signals →

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