Attuned Intelligence

About Attuned Intelligence

Attuned Intelligence is a healthcare AI company that provides a conversational voice AI platform for hospital and health system call centers. Founded in 2024 and emerging from stealth with $13 million in seed funding, the company aims to address patient access challenges by automating call center operations. The funding was co-led by Radical Ventures and Threshold Ventures.

The platform is designed to answer all patient calls instantly, resolving up to 70% of interactions through automation with real-time, AI-driven supervision and human oversight. It handles a wide range of calls, from routine requests to urgent situations, and can escalate to human staff when necessary. Key features include multilingual support, simple integration via call forwarding, and deeper integrations with Electronic Health Record (EHR) systems. The company's business model is centered on deploying this technology to health systems, including safety-net providers, to enhance patient access, improve satisfaction, and allow staff to be redeployed to other care-related tasks. Co-founder and CEO Domenic Donato, a former Google engineer and DeepMind research lead, brings experience from scaling technology teams at AssemblyAI. The broader team includes experts from Google, DeepMind, Amazon, Docusign, and various healthcare institutions.

Attuned Intelligence is currently onboarding multiple hospitals weekly and handling thousands of calls daily. One early partner, Lowell Community Health Center, went live in 10 days and is on track to automate over 70% of its call center volume, which amounts to over 6,000 calls per week.