Arch

The software is designed to serve HVAC contractors, who are professionals responsible for installing and maintaining heating, cooling, and ventilation systems in residential and commercial properties. Arch operates in the HVAC market, which is a crucial segment of the broader construction and home improvement industry.

Arch's business model is based on a software-as-a-service (SaaS) approach. This means that HVAC contractors subscribe to Arch's software on a recurring basis, typically monthly or annually. The company generates revenue through these subscription fees. By offering a tool that enhances customer engagement and speeds up the sales process, Arch helps contractors convert more leads into sales, thereby increasing their revenue and customer loyalty.

The software collects data from various sources, including surrounding homes, to provide contractors with a competitive edge. It generates visual proposals that are more likely to convert leads into sales, as evidenced by a 2018 Epsilon survey which found that 80% of consumers are more likely to buy when they have a personalized experience. Additionally, a Gartner study highlighted that increased customer engagement accelerates the sales process and fosters customer loyalty.

In summary, Arch provides HVAC contractors with a powerful tool to improve their sales process, engage customers more effectively, and ultimately increase their conversion rates and revenue.