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AirHelp
Claims management company that promotes and enforces air passenger rights in cases of flight disruptions globally
About AirHelp
AirHelp is a claims management company founded in 2013 that specializes in air passenger rights. The company assists travelers in obtaining compensation from airlines for various flight disruptions, including delays, cancellations, and overbooking. AirHelp operates on a 'no win, no fee' basis, meaning they only charge a fee if they successfully secure compensation for the passenger.
The company's services are accessible to a global market of air travelers. AirHelp's business model is centered around simplifying the claims process for passengers, handling all the paperwork and communication with airlines on their behalf. By leveraging technology and a global network of legal partners, AirHelp streamlines the process of enforcing passenger rights and securing financial compensation.
Since its inception, the company has assisted over 2.7 million passengers in receiving their rightful compensation, establishing itself as a significant player in the air travel industry.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2013
- Headquarters
- Berlin, Germany
- Employees
- 368
- Open positions
- 20
- Dealroom signal
- 67.8/100
- Industry
- Travel, Legal
- Sub-industry
- Travel Analytics & Software, Legal Documents Management, Legal Information, Legal Matter Management
- Sector
- Aviation, Travel, Messaging, Performance Management, Banking, Sharing Economy, App
- Business model
- Marketplace & ecommerce
- Client focus
- b2c
- Investment activity
- 2 companies, latest Dec 2025
- Capital deployed
- —
- Preferred round
- ACQUISITION
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES B✓Equity / VC | Mar 2025 | — | — | ABRY Partners | ↗ |
| EARLY VC✓Equity / VC | May 2019 | $0 | — | H14 | — |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for AirHelp is 830K monthly website visits, up 10.7% over the last three months. AirHelp's team declined 5.6% over the past year.
Open positions
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
trein-vertraging.nlUtrecht, Netherlands
→
ClaimCompassSofia, BulgariaClaimCompass helps travellers get paid when airlines screw up their flights using data and tech
$1.2Mvaluation
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed7 investors entered at this stage
Rouven Dresselhaus
Cherubic
Westcott LLC- BIBADR investments
Y Combinator
Zillionize
Wayne Chang
Series A11 investors entered at this stage
Khosla Ventures
Naval Ravikant
New Europe Ventures
Wolsey Ventures
Widening
Milano Investment Partners
Evan Williams
Nordic Eye
Tempocap
H14
ABRY Partners
Other known investors25 additional known investors
Alecla7
10x
10x
Alexander Chang
Angel Capital Management
Chang Corporation
Daniel Nyvang Mariussen
Dreamcraft Ventures
FirstTracks Ventures
Galvanize
Hard Yaka
Jānis Krūms
Klaus von Sayn-Wittgenstein
Louise Ellegaard
Michael Hoy
MK Venture Capital
Pegasus Tech Ventures
Peter Sandberg
Poul Oddershede
SB21 - Saarbruecker21
Seligman Private Equity Select
Simone Riva Violetta
Startup Lisboa
Structure Capital
Upslope Ventures
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about AirHelp on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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