Abby Care

About Abby Care

Abby Care operates as a home health provider and training platform, addressing the shortage of qualified caregivers for children and adults with disabilities who are on Medicaid. The company was founded in 2021 by Havi Nguyen, whose personal experience growing up on Medicaid inspired the company's mission. When Abby Care launched, Colorado was the only state with a program for paid pediatric family caregiving.

The company's business model centers on training and certifying family members to become paid caregivers, such as Certified Nursing Assistants or home health aides, for their own relatives. This approach unlocks a new supply of clinical caregivers and allows them to be compensated for the care they are often already providing. Once certified, these family members become W2 employees of Abby Care. The company's revenue model involves navigating Medicaid reimbursement for these newly certified caregivers, handling the administrative processes, and collaborating with state health plans to improve patient outcomes. This model also presents a cost-saving solution for states by reducing institutional care expenses.

Abby Care's tech-first platform includes a mobile application for care documentation and weekly payments, alongside a digital community for caregiver connection and support. The service guides families through the entire process, from determining eligibility with their Medicaid plan to virtual, self-paced training and certification, all provided at no cost to the family. The platform also develops personalized, data-driven care plans and offers mentorship to families under the supervision of registered nurses. Initially focused on the pediatric population, the company has since expanded to include care for adults and seniors. Since its inception, caregivers using the platform have delivered 1.9 million hours of care, and families have reported a 38% reduction in hospitalizations after 120 days.

The San Francisco-based company has secured the backing of institutional investors, including Sequoia Capital, Thrive Capital, and Khosla Ventures. In August 2025, Abby Care announced a $35 million funding round to facilitate expansion into new states, invest in its technology, and enhance community support. As of late 2025, the company operates in five states—Colorado, Indiana, Pennsylvania, Florida, and Massachusetts—with plans for further growth.