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8Flow
8flow.ai - AI and automation for Customer Support Agents
About 8Flow
8Flow.ai is an innovative company specializing in AI-driven automation solutions designed to optimize support workflows for enterprise teams. The company primarily serves support agents who frequently use platforms like Zendesk, Salesforce, and ServiceNow. Operating in the enterprise software market, 8Flow.ai's core product identifies repetitive tasks and transforms them into one-click automations, significantly reducing the need for context switching and manual data entry. The business model revolves around a subscription-based service, where clients pay for access to the platform's advanced features and personalized automations. Revenue is generated through these subscriptions, as well as potential premium features and early access programs. By providing visibility into resolution paths and offering coaching to guide agents, 8Flow.ai enhances overall efficiency and productivity. The platform's ability to integrate data from any system ensures that support agents have the information they need readily available, further streamlining their workflow.
Source: Dealroom company dataAt a glance
- Status
- Operational
- Founded
- 2022
- Headquarters
- Palo Alto, United States
- Employees
- 17
- Open positions
- None listed
- Dealroom signal
- 69.9/100
- Industry
- Enterprise Software
- Sector
- AI, Core AI, Generative AI, genAI Applications, AI Applications, AI Agents
- Technology
- Artificial Intelligence
- Business model
- SaaS
- Client focus
- b2b
Knowledge graph
More headlines
Funding history
Company financing events and reported valuations.
| Deal type | Date | Amount | Valuation | Investors | Source |
|---|---|---|---|---|---|
| SERIES AOther financing | Apr 2025 | $10M | $40M | Liquid 2 Ventures · Hanover · Caffeinated Capital · Firsthand Ventures | ↗ |
| SEEDOther financing | Jun 2023 | $6.6M | $26M | Howie Liu · Nat Friedman · Dave Schneider · Mike Scarpelli | ↗ |
Financials
Revenue, earnings and other financial measures where available. Years marked “E” are estimates.
Growth signals
Latest recorded traffic for 8Flow is 3.4K monthly website visits, up 54.5% over the last three months. 8Flow's team declined 10.5% over the past year.
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Investments and acquisitions
Recent portfolio relationships for companies that also act as investors or acquirers.
Investors
From Dealroom's funding and investor records, grouped by the round each investor first entered.
Seed10 investors entered at this stage
Liquid 2 Ventures
Caffeinated Capital
Howie Liu
Nat Friedman
Dave Schneider- MSMike Scarpelli
BoxGroup
Hanover- TPTrilogy Equity Partners
Slavik Markovich
Series A3 investors entered at this stage
Firsthand Ventures
Okta- SVServiceNow Ventures
Other known investors1 additional known investor
Source: Dealroom Talent Intelligence.
Global footprint
team presence
Market sentiment
An AI-synthesised read of the highest-engagement posts about 8Flow on X, ranked by likes and reposts, corporate channels excluded.
Reading the room on X — pulling top posts and synthesizing themes…
Source: X recent search ranked by engagement (likes + retweets) · Synthesis by Claude · Cached for 1 hour
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